• Home
  • /
  • Insights
  • /
  • Why Empathy is Marketing Intuition, Jason Gray interviews Brian Carroll

Click to play

Good marketers read data. Great marketers read people. When you develop real empathy for your buyer, it stops being intuition and starts being a repeatable skill.

Published: June 21, 2018  
Updated: March 19, 2026

min read

This conversation explores empathy as a strategic lens for modern marketing and account-based growth.

In this video, Jason Gray from the Marketing Evangelist Network interviews Brian Carroll, Founder of the markempa, highly visible public speaker, consultant, and author. In this conversation, he shares his thoughts on account-based marketing from the perspective of someone with extensive experience in both marketing and empathy research.

Topics discussed in this episode:

  • How are marketers rounding the corner to a more empathetic, personal approach?
  • How can marketers leverage data to get at the heart of what customers really want?
  • How is the marketing empathy conversation different from others since the dot-com bust?
  • Marketing’s amazing opportunity to drive change beyond demand gen/content marketing

Get GTM Clarity Updates 

Short, practical emails on buyer friction, lead management, and GTM system issues that slow revenue.

đź’ˇNo hype. No noise. Clarity your team can actually use.

About the Author Brian Carroll

Brian Carroll is the founder of Markempa, host of the B2B Roundtable Podcast, and author of Lead Generation for the Complex Sale (McGraw-Hill). He is a Certified GTM OS Partner and runs the GTM Clarity Roundtable, a community of 20,000+ B2B sales, marketing, and GTM professionals.

Brian works with leadership teams at established B2B companies with complex sales to identify what’s limiting growth, align on what to fix, and help their teams make the change.

Subscribe to Brian’s GTM Clarity Newsletter on LinkedIn

Leave a reply

Your email address will not be published. Required fields are marked

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}